Darren Hensley

7010 Crown Park Belton, MO 64012

660-909-7990, darrenhensley@h-10-k.com www.h-10-k.com

Objective:

A career in a technical instructor/trainer position; guiding adults through the accredited levels of PC fundamentals, PC use for SOHO applications, home networking/internet access, and desktop systems upgrade techniques. An education degree.

Salary Range $30,000 - $40,000 annually.

Education and Certification

Bachelor of Science, Network and Communications Management, 3.1 GPA

Devry University, Kansas City, MO Oct 2005

Certified: Network Technician and Computer Technician, Brain Bench, Aug 2000

Occupational Education Computer Science courses in: Turbo C++, Visual Basic, and Business Data Communications

State Fair Community College and Park University, Whiteman AFB, MO 1999-2002

Skills

Software:

MS Windows work station version 95 thru 2000

MS Windows server version NT4.0 thru 2003

Documentation:

Telecomm systems wiring plant and installation

Technical illustration and documentation in MS Visio, Lotus Freelance, Jasc Paint Shop Pro, and MS Office Suite

Troubleshooting:

Workstation, server and networking equipment

Software installations, configuration and operability

Create, implement, and administrate web sites

Create and administrate procedural documentation

Install and document network and telecommunications equipment and wiring

Work as a supervisor (shift lead, small group)

Work independently (remote or local)

Acquired Languages:

From courses: Java, Turbo C++, MS Visual Basic

Self-educated: MS Quick Basic 4.5, MS Access Basic

Experience

14 Years: Computer Systems and Network Administration experience

4 Years: Self employed Computer Systems and Networking Consultant

2 Years: Practical hands on and formal classroom instruction, United States Air Force

1 Year: Computer Systems Technician for a small town business

Over 500 Hours: Laboratory environment and experimentation during Devry University of Kansas City studies

Employment History

2002 – Present: Show Me Model Railroad Company, Grandview Mo, Model repair & layout assembly consultant, Salesman

Earned the respect and admiration of customers and associates of the model railroading community

1999 – 2001: Computer Services, Warrensburg Mo, Computer systems repair and network consultant, Systems Technician

Revitalized the systems diagnostics area and workbench increasing production efficiency by 100%

1995 – 2002: Self employed, H-10-K Enterprises, Computer systems repair and network consultant, sole proprietor

Earned over 200 individual and 7 corporate clients, successfully installed and maintained 2 small business networks

Earned small business partner of the year for the Warrensburg Area Vocational Technical Schools, May 2000

1983 – 2003: USAF, Aircraft Structural Maintenance Technician, Holloman AFB NM, and Whiteman AFB MO

Successfully retired with 17 decorations, and over 25 individual accomplishment letters of recognition, Feb 2003

Honors

Professional Provider of the Year, 9^th Fighter Squadron (FS), Holloman AFB, NM, 1996

Maintenance Safety Award of the Quarter, 49^th Fighter Wing, Holloman AFB, NM, 1996

NCO of the Quarter, 9^th FS, Holloman AFB, NM, Jun 1996

Military Outstanding Volunteer Service Medal, 9^th FS, Holloman AFB, NM, 1995 and Whiteman AFB, MO, 2003